Frequently Asked Questions

What is your return policy?

We have a 100% return guarantee. Should you experience any challenges with your purchase, please notify us within 7 days of receiving your order by calling (281) 643-8621, or by emailing us at info@tajvalley.com and we will be glad to help.

Where is my order?

Our orders ship within 1 business day of when they are placed. You can view the status of your order in the My Orders section of your account page. Tracking information will be emailed to you once your order has shipped.

Is shipping really FREE?

Yes! Shipping on all orders is FREE. There is no minimum, and certainly no maximum. We’ll likely change this once we come to our senses 🙂

What locations does Taj Valley ship to?

Taj Valley currently ships to all addresses in the Contiguous U.S. We do not currently ship to Hawaii, Alaska, Puerto Rico, or Canada, but we hope to extend our reach in the near future!

Are your products gluten free?

Absolutely, yes! They’re free of gluten, free of chemicals, and are all ethically sourced.

Are your products ethically sourced?

We source our ingredients from the un-refined fields of India, through fair trade practices including good working conditions, fair pay, and sustainable environmental policies. Every purchase improves the lives of farmers and workers by creating income and opportunities.

Are there any fillers in your products?

All of our ingredients are natural, vegan, and chemical-free. Moreover, our ingredients are NOT processed, chemically dried, or bleached. Gluten-free and zero additives such as soy and rice flour. We stand behind our transparency and guarantee our quality.

If all your ingredients are from South Asia, how is 'Made in the USA'?

Great question! All of our ingredients are grown in the fields of India, and imported to our GMP-certified manufacturer in California. There, all of our ingredients are tested and blended, and then shipped to the great state of Texas where they are sent directly to you.

 

Need more answers?

Have questions that aren’t answered on the right? Give us a shout below and we’ll respond within 1 business day.